how can we help you?
Do the hats really have SPF50+ protection?
The fabric for the OLUFSENkids hats protects between 99.2% and 99.8% against ultraviolet UVA and UVB radiation according to analysis carried out by the “Aitex Technological Center.”
After placing my order, how many days does it take to deliver the product?
For Spain and Portugal, it is normal for delivery to be made from one day to the next, although on occasions shipping can take 2 working days (not counting weekends).
In the rest of the European countries, delivery will be made in 3 business days.
How do I choose a HAT size?
A size guide based on age group is not reliable, since the size of children’s heads of the same age varies a lot. The best method of choosing a size is to measure the circumference of the child’s head over the widest area (2 centimeters above the eyebrows).
3-5 years (approximate)
5-12 years (approximate)
8-14 years (approximate)
If in doubt, choose the larger size.
Can I return the product free of charge?
In the case of Peninsular Spain and Portugal, yes, it will be free. In the event that you live in other places, the return costs amount to €10.
You have 15 days from the date of receipt to return the item. We take care of picking it up and bringing it back to our warehouses.
Why doesn’t the OLUFSENkids catalog include mesh back hats?
The back mesh makes it impossible for the hat to have adequate UV protection and our priority is children’s safety.
How much are the shipping costs?
If you live in Spain, you are in luck, the shipping costs will be €2.95, even if you are in the Balearic or Canary Islands.
For shipments outside of Spain, the shipping costs amount to €8.95.